Shipping policy

Shipping Policy

At AtaahuaCove, we are committed to delivering your selected mice, keyboards, and headphones with care and efficiency. Please review our shipping terms below to understand how your order will be processed and delivered.

Processing Time

All orders are processed within 1–2 business days (excluding weekends and public holidays) after payment confirmation. Once your order is prepared, you will receive a confirmation email with tracking details.

Shipping Method & Coverage

We offer a single, reliable shipping option — Standard Shipping — for all domestic and international deliveries. This service is available for every product in our store, including all mice, keyboards, and headphones.

• Estimated delivery time: 5–10 business days depending on your location.
• Carrier partners: We work with trusted courier services to ensure safe and timely delivery.
• Tracking: A tracking number will be provided via email once your order ships. You can monitor your package's progress directly through the carrier's website.

Shipping Costs

Shipping fees are calculated at checkout based on your delivery address and the total weight of your order. Please note that we do not offer free shipping at this time. The exact cost will be clearly displayed before you complete your purchase, so there are no hidden charges.

Delivery Address

Please ensure that your shipping address is complete and accurate. AtaahuaCove is not responsible for delays or non-delivery caused by incorrect or incomplete address information provided at the time of order. If you notice an error after placing your order, contact us immediately at [email protected] and we will do our best to assist before the shipment is dispatched.

Customs, Duties & Taxes

For international orders, the recipient is responsible for any customs duties, import taxes, or brokerage fees imposed by the destination country. These charges are not included in the product price or shipping cost. Please check with your local customs office for an estimate of potential fees.

Lost or Damaged Shipments

If your package arrives damaged or is lost in transit, please contact our support team within 7 days of the estimated delivery date. Include your order number and a description of the issue. We will work with the carrier to file a claim and arrange a replacement or refund as appropriate.

Order Tracking & Support

For any questions regarding your shipment, our support team is available via email at [email protected]. Please include your order number in all correspondence to help us resolve your inquiry quickly.

We appreciate your trust in AtaahuaCove and look forward to delivering your tech essentials with care.